Yes, Costco Canada offers both delivery and haul-away removal on new appliances!
Here's the breakdown from the official Costco.ca Customer Service pages:
🚚 Delivery
- Free delivery is included on most major appliances ordered on Costco.ca
- The delivery team will:
- Remove & reattach house doors / appliance doors as needed to get the new unit in
- Plug in the appliance and set it to mid-range settings
- Connect ice makers / water lines (if existing shut-off valves are accessible)
- Level and align doors
- Clean up packaging
♻️ Haul Away (Old Appliance Removal)
- Offered on select major appliances — check the "Shipping & Returns" section on the specific product page to confirm availability
- One-for-one, like-item basis — they'll remove one old appliance for each new one being delivered
- The old appliance must be un-installed and ready for pickup at delivery time
- They'll even haul away built-in appliances (Viking, Sub Zero, etc.) as long as they've been uninstalled
❌ What they won't do for haul-away:
- Remove contaminated, infested, or hazardous items
- Haul away commercial appliances
- Relocate the old appliance to a different address
- Hook up the old appliance elsewhere
- Remove items that aren't inside your home/garage
- Remove more old units than what's being delivered
⚠️ Important Caveats
- Not every appliance qualifies for haul-away — you must verify on the individual product page
- The Reddit community (r/CostcoCanada) notes that customers are generally expected to move the old appliance to the front door/entrance for the crew
- Proper existing water/gas/electrical hookups must be in place for installation
Bottom line: Delivery is standard on most purchases, and haul-away is available on many (but not all) appliances — just double-check the product page before ordering!